Report Discrimination

Important Facts

  • The Oregon Equality Act which bans discrimination based on sexual orientation and gender identity in employment, housing, and public accommodations went into effect on January 1, 2008.
  • The Oregon Department of Business and Consumer Services (DCBS) released a bulletin in December 2012 announcing that in order to comply with current statutes prohibiting gender discrimination, health insurance plans sold in Oregon can no longer deny care to transgender policy holders which is provided to non-transgender (or “cisgender”) policy holders.

If you believe you have experienced discrimination prohibited under the Oregon Equality Act:

If  you believe your private insurer has unfairly denied you insurance based on gender identity:

  • To learn more about the Deptartment of Consumer and Business Service’s Insurance Division bulletin on insurance, read Basic Rights Oregon’s FAQ.
  • In order to report discrimination, you must file a complaint through the Department of Consumer and Business Service’s Insurance Division.
    1. You must file an appeal through the insurance provider. Your appeal will likely be denied by your insurance company and they may include more than one step of appealing. You must complete all levels of internal appeal with the insurer.
    2. At the same time as you are going through the appeals process, file a complaint with DCBS.You may receive help with your complaint from an insurance consumer advocate by calling 1-888-877-4894 or by going to this website:  http://www.cbs.state.or.us/ins/consumer/tomake.html
  • Share your story with Basic Rights Oregon to make a lasting change for all Oregonians. Email Resources@BasicRights.Org to share your story.

If you are seeking an attorney:

Having trouble reporting discrimination? Email Resources@BasicRights.org for help in navigating the reporting process.